Privacy Policy
This policy explains how Open Channel Advisory collects, uses and shares information, and the choices you have.
Who we are
Open Channel Advisory is a sales advisory business led by Matt Sound. In this policy, “we” and “us” mean Open Channel Advisory. Our contact details are at the end of this policy.
Information we collect
- Information you give us, such as your contact details, your company, and what you tell us in forms, emails and calls.
- Information collected automatically, such as your IP address, device and browser details, time zone, how you reached the site, and how you use it.
- Information from other sources, such as publicly available business information.
Please do not send us sensitive personal information.
How we use information
- To respond to you and arrange calls.
- To send you emails about your request.
- To provide and improve our services.
- To understand how the site is used and how it performs.
- To keep the site secure, prevent spam and abuse, and meet legal duties.
We do not sell your personal information, share it for cross-context advertising, or add you to a marketing list because you used our form.
How we share information
We share information with service providers and contractors that help us run the site and the business, including providers of hosting, security, email, calendar, video call and AI tools.
We may also disclose information when the law requires it, to protect rights or safety, or as part of a sale or transfer of the business.
How long we keep information
We keep information for as long as we need it for the purposes in this policy, including to run the business and meet legal duties. Our providers may keep some records for the periods they set.
Cookies and similar technologies
Our public pages do not use advertising cookies. We and our providers may use browser storage and cookies needed for the site to work, stay secure and measure performance.
The site does not change its behavior for browser “Do Not Track” signals.
Your choices and rights
You can contact us to ask for a copy of your information, or to correct or delete it, or to object to how we use it. We may need to confirm your identity, and we may keep information where the law allows or requires it. We will not treat you differently for asking.
Depending on where you live, you may have further rights under local law, including the right to complain to your data protection authority.
Visitors outside the United States
We are based in the United States, and information may be processed there and in other countries, where privacy laws may differ from those where you live.
If EU or UK data protection law applies, we rely on the steps needed to respond to your request before any contract, on our legitimate interests in running and protecting the business, and on legal duties.
Security
We use reasonable safeguards to protect information. No system is completely secure, so we cannot promise that information will never be exposed.
Children
This site is for businesses. It is not directed to children under 16, and we do not knowingly collect their information.
Other websites
Links to other websites are covered by those sites’ own privacy policies.
Changes to this policy
We will post any changes on this page and update the date at the top.
Contact
Email [email protected] with any question about this policy or your information.